Frequently Asked Questions

Q: What is Polka Dot Party Box?
A: We’re your ultimate party-planning BFF, offering themed boxes loaded with everything from playful favors and chic dinnerware to fun games—making every celebration a breeze!

Q: What types of boxes do you offer?
A: Whether you’re planning a Kids Birthday Bash, a fab Girls’ Night Out, or a heartwarming Baby Shower, we’ve got a box that’s perfectly curated to match your vibe.

Q: How does ordering work?
A: Simply choose your favorite box, click to order, and we’ll deliver a party-in-a-box right to your doorstep—setup is as easy as 1-2-3!

Q: Can I customize my party box?
A: Absolutely! Fill out our custom request form, and we’ll tailor your box to include exactly what you need for that extra-special celebration.

Q: How long does shipping take?
A: Our boxes ship out quickly, and delivery times vary by location—check our shipping info for the most accurate details.

Q: What if I need help setting up?
A: No worries! Each box comes with simple, step-by-step instructions, plus our friendly support team is always here if you have any questions.

Q: What’s your return or exchange policy?
A: We want you to love your box! If something isn’t quite right, reach out to our customer service, and we’ll sort it out together.

Q: Do you ship internationally?
A: We’re currently focusing on domestic shipping, but stay tuned—our party magic is expanding soon!

Q: How do I get in touch for more help?
A: Our customer support team is just an email or call away—reach out and let’s chat about how we can make your celebration unforgettable!

Designed and written by Carter & Quill.
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